Do you know what suspicious activity looks like? Do you know what to do if you see something out of the ordinary? It is important to understand that an incident can happen at any time, in any place and that anyone could be a target.
Lessons learned from past attacks show that even minor protective measures, such as stricter controlled accessing and exiting procedures or more vigilant behaviour, could substantially prevent attacks on soft-target venues. Experience shows that when there is a real threat, most people not only accept searching and stricter security measures, they expect it. It reassures guests that they are in a safe environment and that they can enjoy the experience.
- EXAMPLE: Always follow security procedures and protocol, even if invited not to do so (i.e. entering buildings without going through security check). This shows guests that we take security seriously and it could prevent any potential attackers to use this behaviour as a weapon.
Keep an eye out for anything unusual. If you notice something please speak to security or the police and report the incident to us too. Vigilant staff are one of the most deterring factors for someone up to no good; it makes them think they are being watched and that they are likely to be detected and intercepted. You know what is normal. You are the expert in what is routine and consistent in the terminal environment, on a venue or in an excursion. Trust your instincts and report anything suspicious immediately. This will help to ensure your safety and the safety of those around you.
Suspicious Unattended Items:
- Not in general view and may have deliberately been positioned in a discrete area.
- Might have obvious suspicious features/elements, such as signs of tape, wiring, batteries, etc.
- Not typical of normal everyday situations.
- Hanging in or around restricted areas
- Taking an interest in cameras
- Closely watching staff movements
- Appearing highly agitated or nervous
When reporting suspicious activity or items:
- What is it?
- Where is it?
- When was it found?
- Why is it suspicious?
- Who are the witnesses?
Remember, being vigilant is our strongest tool to discourage criminals and create a safer environment. If you see something or someone suspicious, say something, contact security and/or the police.
For more information, please contact Robert Doma, Intercruises Health & Safety Manager: firstname.lastname@example.org