The Intercruises Le Havre team delivered a perfect Disney performance when the MS Magic called there last week. The team rose to the occasion, delivering a fantastic service and overcoming a number challenging conditions such as: strikes in the city, the flooding of the River Seine, the ongoing Euro Cup competition, increased security measures and handling the Oceania Marina on the same day.
The operation, which was handled by Anne Espirito and Anais Dumortier, executive, impressed the Disney team so much, they had this to say:
We received ZERO comments on our guests comment cards at the end of the cruise and during our last day… WOW!!!! This was the BEST port.
THANK YOU SO MUCH FOR ALL YOU DID
– Disney Cruises Port Adventures Team
Together with Amaury, Sami, Anja and the entire team, you all delivered an amazing experience, on top of all the added security measures and tracking that was requested.
We are extremely happy with our partnership and we look forward to our return in 2017
– Arnaldo Zanonato | Sr Mgr, Port Adventures Disney Cruises
In addition to delivering an outstanding service, the Intercruises France team have also broken all revenue records in TTV (Total Transaction Value) for a single call.